Shipping policy

Apffels Online Shopify Store - Standard Shipping Policy

 

Effective Date: December 1, 2023

 

This Standard Shipping Policy outlines the terms and conditions for shipping orders placed on the Apffels online Shopify store. Please read this policy carefully before placing your order.

 

Order Processing Time:

 

    • Orders are typically processed within 2-3 business days after payment is received.

 

    • During peak seasons or high-volume periods, processing time may be extended. You will be notified if the processing time for your order is expected to be longer than 3 business days.

 

Shipping Rates:

 

    • Domestic Shipping:
        • Standard Shipping:
            • Orders under $30: ~$5.99 flat rate
            • Orders $30 and over: FREE
        • Expedited Shipping:
            • Orders under $30: ~$9.99 flat rate
            • Orders $30 and over: ~$4.99
        • Note: Shipping rates may vary depending on the weight and destination of your order. You will be able to see the final shipping cost for your order at checkout.

 

    • International Shipping:
        • International shipping rates are calculated based on the weight and destination of your order. You will be able to see the final shipping cost for your order at checkout.

 

Shipping Carriers:

 

    • We primarily use FedEx for shipping within the United States and Canada. We may use other carriers for international orders.

 

    • You will be notified of the shipping carrier used for your order upon shipment confirmation.

 

Delivery Times:

 

    • Domestic Shipping:
        • Standard Shipping: 3-7 business days
        • Expedited Shipping: 2-3 business days

 

    • International Shipping:
        • Delivery times for international orders vary depending on the destination country. You will receive an estimated delivery time at checkout.

 

Tracking Orders:

 

    • You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track the status of your order online using the tracking number provided.

 

Pick-up Options:

 

    • We offer a pick-up option for orders placed in the Santa Fe Springs, CA area. You can choose the pick-up option at checkout and select a pick-up date and time that is convenient for you. Your order will be ready for pick-up within 2-3 business days.

 

Lost or Damaged Packages:

 

    • If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a full refund.

 

Shipping Policy Updates:

 

    • We reserve the right to update our shipping policy at any time without prior notice. Any changes will be posted on this page and will be effective immediately.

 

Contact Us:

 

    • If you have any questions about our shipping policy, please contact us at apffelsretail@gmail.com or 562-309-0400

 

Additional Information:

 

    • This shipping policy is subject to change without notice.

 

    • Please note that orders placed on weekends or holidays will be processed on the next business day.

 

    • We are not responsible for any delays in shipping caused by factors beyond our control, such as weather or natural disasters.

 

    • We do not ship to P.O. boxes.

 

Thank you for your business!